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Unlocking Enterprise Growth with Value Engineering
When I was at Looker and Twilio Segment working as CSM, my sharpest tool in my toolbox was our Value Engineering team – it's a game-changer for scaling…
Jan 16
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Aisha Amjad
July 2023
How VMware built a new-hire-centric Customer Success Onboarding Experience
Starting a new job can be daunting.
Jul 11, 2023
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Aisha Amjad
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March 2023
A Mixpanel CSM On Making the Leap from Sales to Customer Success
Sales can be rough.
Mar 4, 2023
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Aisha Amjad
How Iterable Hires Top Customer Success Talent
2023 has already seen many layoffs at companies like Meta, Salesforce and Yahoo.
Mar 3, 2023
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Aisha Amjad
How Business Strategies Differ At Early Stage vs. Late Stage Startups, and How it Impacts The Customer Success Role
We’ve all been there: you hate your boss, and you’ve decided it's time to move on.
Mar 3, 2023
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Aisha Amjad
Can’t Get an Exec to Attend Your QBRs? Use Executive Business Reviews Instead
When working with large enterprises, one of the biggest challenges is getting engagement from our customer’s executives.
Mar 2, 2023
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Aisha Amjad
2
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